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IMPORTANT! PLEASE READ CAREFULLY

In compliance with federal requirements under the FCRA, SmartStart allows individuals to obtain a copy of their background check if it was conducted by SmartStart Employment Screening. Additionally, once you receive your background check, if you believe any of the information was inaccurate, we encourage and welcome you to dispute the information. Upon receipt of your dispute, we will immediately begin to reinvestigate your claims. It can take 1 - 30 days to complete the dispute process depending on the location the data was obtained. Remember, SmartStart does not house the data, we obtain it directly from courthouses and other resources. The data we obtain comes directly from the source and sometimes that source requires time to investigate. If there is a change in your report, we will resend it to both you and your prospective employer for reconsideration.

Request A Copy of Your Report
What Company Ordered Your Report:
Your Information
First Name:
Middle Name:
Last Name:

Birthdate:

Social Security #:
Email:
Phone Number:
A copy will be emailed to you. Do you require a copy be mailed to you also? Yes
 
 
Dispute Information On Your Report

Remember:

  • A dispute can take up to 90 days depending on the type and source of the information being verified, but is typically finished with 5 business days.
  • Depending on what is incorrect on your report, changing it does not guarantee a change in the outcome of your application.
  • If the error is at the original source of the data, you will need to contact them directly to ensure it does not happen every time someone does a background check on you.
First Name:
Middle Name:
Last Name:

Birthdate:

Social Security #:
Email:
Phone Number:
Report ID:
Incorrect Information:

Please include case numbers and as much information as possible including what we show and what should you believe is accurate.

If you have documentation to support your claims, please scan it and attach it to this request or email it to disputes@ssesi.com.

 

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